6. Patient preparation


Patient preparation documents are sent to patients after their information gathering appointment and before their PCSP conversation appointment. The purpose of this part of the process is to:

  • Give permission to the patient to raise their concerns or questions 
  • Share routine results and information with the patient 
Guidance notes
1.Patient preparation documentsOverview of patient preparation documents, please read first before choosing the documents your practice will adopt.

Patient preparation documents

Below are all of the patient preparation documents that Year of Care have developed for single and multiple long-term conditions. Please use the guidance chart to help you decide which document you need based on the people you are inviting to personalised care and support planning.

Colour letters for sharing electronically (mobile device friendly)

The font in this version of letters is larger and the notes sections reduced so they are easier to read on electronic devices.

Please send as a PDF file to retain the formatting and to protect patient information. They can also be printed in colour or black and white ink.

Documents for preventative health - one or more of RA, gout, NDH, mental health, hypertension, health checks (and no other LTCs) Looking after your future health (prevention)
Documents for use where people have a single LTC Preparation prompt diabetes frail or not frail

Preparation prompt CVD frail or not frail

Documents for use where people have multiple LTCs Preparation prompt COPD + diabetes (with or without CVD*) frail or not frail
Preparation prompt COPD CVD* frail or not frail

*CVD includes CHD/PAD/CKD/TIA/Stroke/AF

The documents with SNOMED codes embedded below are suitable for use in EMIS Web - please ensure your practice reviews this against local coding to check that the correct results pull through into the letters before sharing.

Documents where there is no information gathering appointment needed My medicines
Preparing for PCSP prompt*
Asthma preparation prompt
COPD preparation prompt
Documents for preventative health - one or more of RA, gout, NDH, mental health, hypertension, health checks (and no other LTCs) Looking after your future health (prevention)
Documents for use where people have a single LTC Preparation prompt diabetes frail or not frail
Preparation prompt asthma frail or not frail
Preparation prompt COPD frail or not frail
Preparation prompt vascular** frail or not frail
Documents for use where people have multiple LTCs Preparation prompt diabetes asthma frail or not frail
Preparation prompt diabetes COPD frail or not frail
Preparation prompt asthma vascular** frail or not frail
Preparation prompt COPD vascular** frail or not frail

*e.g cancer, epilepsy, osteoarthritis, osteoporosis

**vascular includes CHD/PAD/CKD/TIA/Stroke/AF

The Easy Read resources are not suitable for embedding into GP Practice IT systems due to the colour images which make the file sizes very large. Practices should instead populate the resources with patient information manually and double check for accuracy before sharing.

Documents where there is no information gathering appointment needed Invitation letter
Leaflet – how can PCSP help me?
Preparing for PCSP prompt
Your PCSP care plan
Documents for preventative health Looking after your future health (prevention)
Documents for use where people have a single LTC Preparation prompt - asthma

Preparation prompt - diabetes

Preparation prompt - heart

Please contact enquiries@yearofcare.co.uk for access to alternative colour letters that are more suited to printing – they have more detail and larger spaces for people to make notes.