7. Frailty in the community (proactive care)


People living with frailty are often unable to get to the surgery and may not be included in routine personalised care and support planning (PCSP).

These resources have been prepared by Year of Care Partnerships to support PCSP for people with frailty in a community setting.

PCSP is an approach which retains the clinical benefits of frailty assessment whilst re-focussing the approach around the person. 

1.Notes on resources to match the PCSP steps for those living with frailtyExplanatory notes about the resources in this section to match the PCSP steps for those living with frailty.
2.Informing people about the service2a. Finding the words 
Proactive care teams should carefully consider how they approach people about the offer of personalised care and support planning, this document offers some top tips.
 
2b. Leaflet to introduce proactive care
A leaflet for patients to introduce the proactive care service and team members.
 
2c. An invitation letter
A sample invitation letter for teams to adapt locally.
3.Patient self-assessment3a. Letter to accompany the self-assessment tool
To invite the person to complete a self-assessment of frailty
 
3b. Self-assessment tool
A self-assessment tool based on the Clinical Frailty Score
4.Patient prompts for reflection ahead of PCSP conversation4a. Preparing for care planning – frailty
A document to help patients to prepare for proactive care and support planning. This would normally be used as a front page before ‘Things that are bothering me’.
 
4b. Things that are bothering me
A reflective prompt that supports the person to identify issues and concerns which they want the professional to know about, it can form part of ‘self-assessment’ against the domains of comprehensive geriatric assessment. 
 
4c. My medicines
An A5 leaflet to support people to reflect and highlight any concerns they have around medications.
 
4d. Falls prevention leaflet
A leaflet to share with patients at risk of falls.

4e. What could really make a difference – care homes
A document that helps patients living in care homes to prepare for care and support planning
5.Comparison of items in Brief CGA and Year of Care document ‘‘Things that are bothering me’This comparison lays out the fields usually collected in the Brief CGA that are covered by the ‘Things that are bothering me’ document. It also shows the extra information collected by the ‘Things that are bothering me’ document.
6.My personal plan6a. Care and support plan

6b. Example care and support plan (completed following care and support planning conversation)