4. Information gathering appointments


This section contains materials to support the HCA and patients.

For the HCA
1Information gathering core componentsDetails on the information gathering step of PCSP including screen shots of sample information gathering templates.
2HCA suggested words sheet for information gathering appointmentSuggested words for the HCA to use to help navigate people through the PCSP process.
3Skills development for healthcare assistants for the information gathering appointmentSuggested skills and training needed for healthcare assistants who regularly gather information for the personalised care and support planning process.
For patients
4Information leaflet – Looking after your future healthLeaflets that help people understand their test and assessment results and consider their options. These may be particularly useful the first year or so after diagnosis.
5Information leaflet – Your diabetes
6Information leaflet – Your cardiovascular disease
7Information leaflet – gout
8Information leaflet – rheumatoid arthritis
9Information leaflet – falls preventionLeaflet to help people think through their ideas about how they might prevent falls and what they’d like to discuss at their PCSP appointment.
10Information Leaflet – osteoporosis and fractureA leaflet to help people understand osteoporosis and fracture and how they can improve their bone health.
11Key conversations: Feeling down or stressed? ‘Helping you make decisions about your day-to-day health care’A leaflet to help patients think about whether they are feeling down or stressed and whether they would like any help or treatment for this. This could be given to the person at the information gathering appointment before they come to the PCSP appointment.